In the process of anti-theft in supermarkets, we should not only use Security system, but also have correct awareness of anti-theft.
Internal theft
1. Definition of Internal Theft Behavior
Employees make the company's property and money lose through improper or illegal acts. Here are some of the main acts of employee theft:.
(1) Employees directly steal the company's goods, gifts and supplies;
(2) Employees directly steal the company's colleagues' personal belongings;
(3) Employees deliberately discard the company's goods in order to evade their responsibilities without following the relevant procedures;
(4) Collaboration between employees and outsiders to plan and assist in theft or one-stop theft;
(5) stealing of company's goods or eating without permission by employees;
(6) Employees use changing labels or packages to settle accounts for valuable goods or prices;
(7) Employees deliberately lower prices without going through normal procedures to benefit their friends and relatives;
(8) Employees bring goods for their own use or provide them to colleagues without following company procedures. Use;
(9) Employees use or own gifts provided by suppliers without permission;
(10) Employees embezzle public funds and abscond with money;
(11) Cashiers steal money from cash registers; (10) Cashiers steal money from cash registers.
(12) Cashiers pay less or no bills for relatives and friends;
(13) Cashiers steal money from cash registers by other means;
(14) Customer service personnel steal company money by means of return and exchange of goods;
(15) Employees accept various forms of discounts, gifts, hospitality, meals, consumption and travel from suppliers.
2. Reasons for internal theft
(1)The management of supermarkets is lax and chaotic, and the system is incomplete, which gives employees an organic environment to take advantage of and induces theft.
(2) stealing with luck;
(3) Economic difficulties and lack of money;
(4) Individual economic conditions can not satisfy personal desires;
(5) Greed for small profits or low prices;
3. Means of internal theft
The means of internal theft are various, and security personnel need to accumulate experience in their work. Here are some methods of stealing goods for reference.
(1) Collaboration among employees of different departments to carry out one-stop theft;
(2) cooperation between employees and outsiders, friends and relatives to steal company goods;
(3) Employees use clothes and bags to hide goods to achieve the purpose of theft;
(4) Employees use the replacement of commodity packaging to achieve the purpose of theft;
(5) Employees steal goods by changing barcodes or turning them into gifts;
(6) Employees purchase and settle accounts for relatives and friends to achieve the purpose of theft;
(7) During working hours, employees eat in hidden corners such as warehouses, elevator rooms in operation rooms, etc.
(8) Employees add commodity behavior to bags after electronic weighing and valuation;
(9) Employees use commodities or gifts privately in business areas;
(10) Cashiers steal money directly from cash registers, do not scan or scan less goods, and take them privately.
4. Prevention of internal theft:
The prevention of internal theft is a very important part of supermarket management. It is one of the most important tasks from the general manager to every management. It is also the most important and basic code of conduct that every supermarket staff must abide by.
It can be said that honesty and good morality is the most important and basic moral requirement for people engaged in retail business, especially in the field of retail operation. On this issue, regardless of the position, it is a veto, because the greatest loss of shopping malls is caused by burglary, it is also a major component of the loss of supermarkets.
In order to reduce losses and control losses, managers must carry out strict and effective management on the prevention of internal theft.
(1) Preventive education for employees
It is necessary to clarify that there are many ways to educate employees from the beginning, such as meeting, newspaper board, activities, etc..
The company has strict management system and monitoring system. The measures and penalties adopted by the company to crack down severely on theft. Employees should have the most basic ethics for their work in the industry.
Employees who steal will bring serious consequences to individuals, including criminal liability. Stealing not only damages the interests of the company, but also damages the interests and welfare of all company colleagues.
(2) Internal Reporting System
Controlling wastage is the responsibility and work content of every employee in supermarket. So encourage employees. To report theft, mobilize the enthusiasm of workers, and set up an internal reward system for reporting theft.
Internal reports must be real reports and anonymous reports are not accepted. Company's Reporting to Informers. Name and content shall be kept confidential. Establish reporting telephone and employee mailbox to accept internal employee's report.
The verification of the report shall be carried out by the Ministry of Security and completed within the prescribed For those who losses recovered by the case shall be determined by the amount of the reward.
(3) Internal Security Investigation
In order to crack down on burglaries, the Ministry of Security conducts daily security investigations. Safety investigation is not only the forensic work after the occurrence of a case or the receipt of a report, but also the prevention and investigation of ongoing theft at any time in daily work.
Here are some examples of warning of abnormal signs of employees. Management needs to be more vigilant and take precautions in the near future.
Employees carry bags to and from work.
Employees do not enter or leave the staff corridor during working hours.
Employees eat in warehouses, operating rooms, bathrooms and elevators. There is no management nearby.
Employees working at night found more empty packages of goods.
Employees' expressions are too tense or unusual.
Employees are familiar with a customer and personally select products for them.
Employees purposely pick up goods for a customer in the warehouse.
Employees change and pack the original packaged goods in the warehouse.
Employees buy big packages.
The sale of precious commodities and computer inventory can not match one by one.
The delivery of household appliances does not correspond to the commodity name of the cash receipt.
Employees are deliberately checking out at a cash register.
Employees intentionally settle accounts at a cash register. A kind of
The cashier leaves his post without permission or leaves work halfway before the end of the day.
The cashier insisted on going to a cash register.
A cashier often has a small difference in cash receipt.
The cashier checks out his relatives and friends.
A cashier violates the cashier procedure, such as not scanning but degaussing or skipping scanning.
Through the above introduction, I believe you know how to do a good job of supermarket anti-theft measures.
